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WhatsApp marketing and automation

Create useful customer journeys on WhatsApp.

Design permission-based campaigns, lead conversations, notifications and support flows with segmentation, approved templates, automation and human handoff.

Capabilities

What we can build for you

Every solution is adapted to your users, workflow, data and business goals.

01
OPT

Opt-in Journeys

Capture clear consent through website forms, ads, QR codes, events and customer touchpoints.

02
SEG

Audience Segmentation

Group contacts by source, interest, lifecycle, location, purchase or engagement.

03
TMP

Message Templates

Plan and implement business-approved templates for promotions, reminders and updates.

04
BOT

WhatsApp Chatbots

Answer common questions, capture requirements and route users to the right next step.

05
CRM

CRM Integration

Sync lead details, status and conversation outcomes with sales and support workflows.

06
REP

Campaign Reporting

Track delivery, replies, conversions, opt-outs and operational follow-up.

Business outcomes

Designed around impact, not feature lists

Technology is useful only when it improves customer experience, team efficiency or commercial performance.

  • Reach opted-in customers on a familiar channel
  • Send relevant messages based on customer context
  • Automate reminders, updates and lead nurturing
  • Route replies to AI or human teams
  • Connect campaign activity with CRM and analytics
  • Protect sender quality through responsible practices
Suitable for

Flexible across industries and business models

RetailE-commerceEducationClinicsReal EstateHospitalityEventsService Businesses
Delivery process

From requirement to reliable launch

A controlled process reduces rework, technical debt and avoidable surprises.

01

Consent and use-case audit

Confirm audience source, opt-in method, message purpose and compliance requirements.

02

Journey design

Plan segments, templates, chatbot logic, handoff and frequency controls.

03

Platform setup

Configure the approved provider, integrations, tracking and operational roles.

04

Launch and optimize

Start with controlled campaigns, monitor quality and improve based on responses.

Why CrazyCyberTech

Strategy, build and growth in one team

We connect design, technology, AI, automation and digital growth instead of treating them as isolated services.

  • Clear scope and phased roadmap
  • Mobile-first, accessible user experience
  • Security, performance and maintainability
  • Transparent AI experiences
  • Ongoing optimization after launch
Free consultation

Plan your WhatsApp workflow

Share your requirement. We will review it and suggest the most practical next step.

FAQ

Common questions

Can you send bulk messages to any phone number list?

No. We recommend messaging only people who have provided valid consent. Unsolicited bulk messaging can create complaints, damage trust and lead to account restrictions.

Do message templates need approval?

For many business-initiated WhatsApp conversations, templates and platform rules apply. Exact requirements depend on the official provider and account setup.

Can WhatsApp connect with our website and CRM?

Yes, when the selected platform and CRM support the required APIs or connectors.

Can a chatbot hand over to a salesperson?

Yes. The flow can collect context first, then route the conversation or create a structured lead for a person.

Do you provide campaign strategy and setup?

Yes. We can help with opt-in design, segmentation, message planning, automation, integration and reporting.

Build smarter

Ready to modernize your business?

Start with a focused consultation. We will identify where websites, AI and automation can create the strongest business impact.

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